Send food products correctly

How nice it would be to eat a piece of a cake or a well done pasta with homemade tomato sauce? To avoid that the cake does not arrive entire or to avoid pieces of broken glass in the tomato sauce you should definitely think carefully to a suitable packaging for the shipped goods. The goods should resist to the impact of transport without any damage.

Erasmus students or sons living far from home or who have moved away for work or love, distant friends to whom we want to make known the Italian products: with europacco.com it is possible to send food all over the world completely to responsibility and risk of the sender.
The packaging must be adequate, as the packages pass through hubs where the sorting is not carried out manually. The goods are loaded and downloaded by different vehicles and therefore these can be superimposed. The indications "high", "glass" or "fragile" won't be red. Food products can not be insured and no refund is expected in case of damages during transport. We also remember that any damage, caused by a package containing a food product not well packaged, is on the complete responsibility of the sender who sends the goods unpackaged properly.

How to pack the foodstuffs correctly

Here's a step-by-step on how to pack your foods so that they arrive safely at the destination:

• Wrap the foods in sheets of newspaper (or bubble wrap) in such a way that they protect against possible shocks. We recommend to pack glass-wrapped products in special polystyrene protective cellars.
• Insert the food products in a special carton for shipping: the package must be of an appropriate size (not excessively large), without further labels or external addresses that may confuse the courier and with an excellent multi-layered packaging.
• Place the food in the cardboard box and fill in any gaps with newspapers or other lightweight filler so that the products cannot slip inside the box.
• Seal the package with adhesive tape, reinforcing the corners and, if necessary, wrapping it with parchment paper.
• Insert the transport document and customs documents in an envelope and attach it prominently on the packaging.

Observe carefully the listed up signs for a proper packing. These can ensure safe transport for the foods that you want to send. If you send the goods abroad (outside the EU), please inform you in advance on customs regulations and import policy of the country of destination. In some countries, the import of animal products such as bacon or cheese are strictly prohibited.

FAQ - shipping food

What is the best way to ship vacuum-packed food from Italy?

Vacuum-packed foods are ideal for shipping because they provide better protection and preservation. Wrap items in bubble wrap or paper and place them in a sturdy box, making sure there are no empty spaces that could allow movement. Seal the parcel carefully with packing tape. Always attach the shipping label visibly and ensure the product is properly labeled according to the destination country’s regulations.

Which foods can be shipped safely by courier?

You can ship non-perishable, pre-packaged foods such as pasta, biscuits, canned goods, coffee, chocolate, spices, and vacuum-packed products. Packaging must be intact and original. Avoid fresh, perishable foods or items restricted by customs rules. Always check the destination country’s regulations before shipping to confirm that import is allowed.

What should I know about customs rules for shipping food outside the European Union?

Each non‑EU country has specific rules for importing food. Check which products are allowed and which documents may be required. Some countries prohibit meat, cheese, or other animal products. It’s essential to review restrictions in advance and prepare a detailed contents declaration to avoid customs holds or seizures.

Which foods may be rejected by customs when shipping from Italy?

Many countries reject fresh foods, dairy products, meat, cured meats, fish, or animal‑origin products. Seeds and certain spices may also be restricted. In general, it’s safest to ship only non‑perishable, pre‑packaged foods with clear labeling. Always consult the list of prohibited items for the destination country before shipping.

How can I ship a pallet of food products from Italy to a foreign distributor?

To ship a pallet with europacco.com, securely pack the food products on a standard pallet (e.g., 120x80 cm) and make sure they are firmly fixed with stretch wrap and straps. Fill out the online form on europacco.com indicating the weight, dimensions, and destination country. Pickup is carried out directly from your warehouse. Check the customs regulations and prepare the necessary export documents.

What are the responsibilities and insurance coverage for shipping food?

The shipment of food products, even if non-perishable, is accepted solely at the sender’s risk, as stated in europacco.com’s General Terms and Conditions. No insurance coverage is available for this type of goods, and the company assumes no responsibility for any loss, damage, or deterioration. It is essential that the food is properly packed and in compliance with current regulations. Before shipping, it is recommended to check the customs restrictions and the service conditions for the destination country.