Frequently Asked Questions

Top 3 Questions

How can I send a package?

How is the shipping cost calculated?

When will my package be picked up?


How can I keep track of my consignment?

Package delivery

What is the transport document and what do I do with it?

How do I calculate the weight of the package?

When will my parcel be collected?

How do I fill in the form correctly?

Why do Italian zip codes not work?

What am I not allowed to send?

How do I package the goods?

Suggestions for a correct packing

Payment and invoicing

How can I pay for my consignment?

Where do I find my invoice?

Administrative costs

When are additional costs incurred?

Exceeding allowable weight and dimensions


How can I insure my package?

How is the insurance sum calculated?

Which rules do I have to abide by for compensation of damages?

Technical requirements

How can I open and print the PDF?

Send from home all over the world

Reviews is an online portal based in Bolzano that offers pickups both at individuals and companies, and deliveries all over the world, thanks to the collaboration with the best courier and transport companies.

Our team is always at your disposal!