Frequently Asked Questions

How can I insure my package?

Insured consignment offers the option to insure your consignment. To insure your package you simply have to enter the value of the shipped goods in the form on the home page. Insurance costs are immediately calculated and amount to 1.5 % (with a minimum of 3.5 euro) of the value of the shipped goods. The maximum amount to be insured is 1,500 EUR. Please note: The insurance value must be provable and in case of damage the goods must be saved.

Shipments to the following countries will not be insured: Angola, Armenia, Azerbaijan, Ethiopia, Georgia, Iran, Kazakhstan, Kirgizstan, Lebanon, Liberia, Libya, Nicaragua, Nigeria, Rwanda, Sierra Leone, Russia, Zimbabwe, Turkmenistan, Uganda, Ukraine and Uzbekistan.

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