Frequently Asked Questions

How is the shipping cost calculated?

The cost of the transport is calculated considering various aspects, including:

  • the country of pick-up and delivery;
  • the weight and size of the parcel, document or pallet;
  • the type of service (standard or express);
  • the addition of an insurance service and any extra charges related to remote area pick-up or delivery or porterage consequent to pick-up/delivery to the floor.

On the main page of the site, you will be able to view an initial estimate of the cost of shipping by indicating only the country of pick-up and delivery and the weight of the document, package, or pallet you intend to ship. The Price List can be seen on the following link. The amount displayed on the site refers to the cost of the transport and, in the case of shipments destined for countries subject to customs controls, any duties and customs charges are not included. For more info on how to properly fill out the customs documentation click here. In fact, the amount of customs fees is calculated during delivery and requested from the recipient of the shipment.

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