Send parcel to Japan

How should I write the Japanese address correctly to ensure delivery?

You can write the Japanese address in Roman characters (romaji) without issues. Practical example for sending to the Italian Embassy in Tokyo:

Mario Rossi  
2-5-4 Mita, Minato-ku  
Tokyo 108-0073  
JAPAN

The format is always: full name, building and house number, ward, city and prefecture, postal code and JAPAN. It’s essential to include all information completely and accurately, including the local phone number of the recipient. Japanese couriers are very efficient but require detailed addresses. If the recipient lives in an apartment, include the unit number. Europacco prepares all necessary export documentation for shipments from Italy to Japan.

Can I send gifts or personal items to Italians studying or working in Japan?

Yes, you can send gifts and personal items to Italians residing in Japan. Over 5,000 Italians live in Japan—mainly in Tokyo, Osaka, and Kyoto—for study or work. It’s important to complete the customs declaration precisely, avoiding vague descriptions like “various” or “generic gift.” Specify the actual content (e.g., “clothing,” “books,” “accessories”) and the correct value of each item. Delivery times are 4–10 business days. No customs duties apply for shipments under 10,000 yen.

What are the benefits of the EU-Japan EPA for commercial shipments?

The EU–Japan Economic Partnership Agreement (EPA), in effect since 2019, removes customs duties on almost all EU-origin products. To benefit from reduced or zero tariffs, simply add an origin declaration on the commercial invoice—no formal certificate is required. This makes exporting Made-in-Italy products (fashion, design, accessories) to Japanese retailers or companies very cost-effective. Japanese VAT and consumption taxes still apply. For commercial shipments over €6,000, an exporter reference number may be required. The EPA has greatly simplified trade between Italy and Japan.

How far in advance should I plan a shipment for guaranteed delivery in Japan?

Transit times from Italy to Japan are 4–10 business days, depending on the chosen service and final destination. For guaranteed delivery by a specific date (birthdays, corporate events), schedule your shipment at least 15–20 days in advance to account for potential customs delays. Japanese customs are efficient but demand precise and complete documentation. Incomplete paperwork or vague descriptions may cause significant delays. For urgent shipments, always allow a buffer beyond standard transit times.

Can I ship Made-in-Italy products to retailers or companies in Japan?

Yes, Europacco handles B2B shipments to retailers and companies in Japan. Italian products in fashion, design, and accessories are highly valued in the Japanese market. For commercial shipments, a detailed commercial invoice with accurate product descriptions, values, and correct HS codes is mandatory. Thanks to the EU–Japan EPA, many products enjoy reduced or zero customs duties. Accurate documentation is key to avoiding customs delays. For regular supplies, choose the service that best fits your weight and frequency needs. Door-to-door pickup in Italy is always included in the price.