Send parcel to Kazakhstan

How do you write an address in Kazakhstan?

In Kazakhstan the address is built around the name of the city, the street, the building number and the apartment number, closed off by a six-digit postal index at the end of the line. A realistic example is: "Mario Rossi, ulitsa Dostyk 12, kv. 45, Almaty 050000, Kazakhstan, tel. +7 ...". Local addresses are often in Cyrillic, but the international label is filled in in English, transliterating street and city. Always add the phone number with the +7 prefix, because the courier uses it to arrange delivery on the final leg. For companies it is worth indicating the business name too and, when needed for customs, the recipient's local tax code. The two cities that receive most parcels are Almaty, the economic hub, and Astana, the capital.

Almaty, Astana and the regions: how long does it take?

With Europacco a shipment from Italy to Kazakhstan usually takes 9 to 15 working days. Most arrivals concentrate between Almaty and Astana, where the network is denser and the times more regular. Kazakhstan is the ninth largest country in the world and is landlocked, so the regions farther from the two big cities can take a few days longer. Here too it is the precision of the address that makes the difference, because street, building number, postal index and the recipient's phone number avoid unnecessary steps in the final stage. After ordering on europacco.com the shipment status can be followed along the way, useful when the parcel leaves the regional hub and reaches delivery.

What do Italian companies ship to Kazakhstan?

Kazakhstan's economy is driven by energy and raw materials, and this gives the market a very precise profile. The large oil and gas fields such as Tengiz, Kashagan and Karachaganak, together with the mining sector, fuel a constant demand for technical components, machinery, valves, instrumentation and spare parts that the Italian supply chain is well placed to provide, often as single sample pieces or urgent parts to be approved before a larger order. Alongside industry there is the urban world of Almaty and Astana: a well-off, quality-conscious class drives demand for Italian fashion, design, furniture, lighting and premium food. To these add the personal parcels of Italian professionals working in the energy sector and of the families living in the country.

Harsh winters and Nauryz: how to choose the right time?

Kazakhstan has an extreme continental climate, and it is a factor to take into account when shipping. Astana is one of the coldest capitals in the world, with very harsh and long winters, while summer on the steppes is hot and dry. Delicate or frost-sensitive contents need suitable packaging and a carefully chosen time, especially in the winter months. The local calendar also matters: Nauryz, the spring new year around 21 March, is the most important holiday and stretches over several days, during which offices and warehouses close or slow down. The same applies to the other national holidays spread through the year. For samples tied to an event or gifts with a precise deadline it is worth checking the dates before sending, so as not to run into the days when everything is closed.

Customs and the Eurasian Economic Union: how to prepare?

Every shipment to Kazakhstan goes through customs, and arriving with the paperwork in order makes the difference on timing. Commercial goods need an invoice in English with a clear description, a realistic value and HS codes, plus a certificate of origin where required and any documents foreseen for the product category. A useful point to know is that Kazakhstan is part of the Eurasian Economic Union, the customs union it shares with Russia, Belarus, Armenia and Kyrgyzstan: this means common rules and clearance at the external border of the union, a different framework from that of a single, standalone country. For clearance the recipient generally needs to have their own local identification code, so it is worth them checking it before arrival. A final tip concerns samples: writing only "samples" is not enough, better to specify what the parcel contains, for example "mechanical spare part for maintenance", "fabric sample for furnishing" or "printed catalogue with no commercial value". An invoice filled in item by item makes the passage smoother and helps the recipient prepare before arrival.