Send parcel to Uganda

Reliable shipping to Uganda

Kampala, Entebbe and Gulu can be reached from Italy with deliveries in 6–9 working days. Entebbe International Airport on Lake Victoria operates daily connections with major hubs in Europe and the Gulf. This landlocked East African country is experiencing strong economic growth driven by agriculture (coffee, tea), services, and recent oil discoveries in the Lake Albert region. The service includes full tracking and free pickup throughout Italy. International NGOs, health and education cooperation projects, and Italian companies in agriculture and infrastructure rely on europacco to reach this English-speaking member of the East African Community. Individuals and organisations confirm the reliability of our shipments to Uganda, with over 11,000 verified reviews.

Arrange your shipment to Uganda

  • kg

Thanks to our extensive transport network, we are able to guarantee an optimal balance in terms of quality/price. By choosing europacco.com for a parcel shipments you will have:

  • collection at home
  • estimated delivery time: 6 to 9 working days
  • shipment tracking
  • insurance
Updated on 01.06.2026 15:37

Shipping to Uganda with europacco

Practical example: shipment to Makerere University in Kampala

Makerere University is the oldest and most prestigious university in East Africa and collaborates with European research institutions, regularly receiving scientific equipment, academic publications and educational materials.

Example destination:
Makerere University
Main Campus
P.O. Box 7062
Kampala
Uganda

Address peculiarities in Uganda

Uganda does not use functioning postal codes. Addresses in Kampala indicate the neighborhood or division (Nakasero, Kololo, Wandegeya, Industrial Area, Ntinda) and the main road when available. The P.O. Box is essential and widely used: the Ugandan postal system relies mostly on post office boxes at Uganda Post. For Entebbe, Airport Road or a specific area must be indicated. Cities such as Jinja, Mbale, Mbarara and Fort Portal require the main street or a well-known landmark (roundabout, taxi park, market). In rural areas, addresses include district (one of 135), sub-county, parish and village. The recipient’s mobile number is crucial: Ugandan couriers always call to coordinate delivery because many areas lack systematic house numbering. WhatsApp is widely used for logistics communication.

What is shipped to Uganda

  • Agricultural machinery for coffee and tea plantations
  • Medical equipment for hospitals and rural clinics
  • Solar panels and off-grid energy systems
  • Spare parts for vehicles and motorcycles (boda-boda widely used)
  • Educational materials for schools
  • IT devices and telecommunications equipment
  • Equipment for water-well drilling
  • Geological samples for the oil sector
  • Supplies for safari lodges and nature tourism
  • Humanitarian goods for refugee camps in the north


Prices for shipping parcels to Uganda

Parcel Price
0 - 2 kg from 159,53
2 - 5 kg from 222,12
5 - 10 kg from 341,31
10 - 20 kg from 500,08
20 - 30 kg from 638,02
30 - 40 kg from 811,39
40 - 50 kg from 991,70


Prices for shipping documents to Uganda

Document Price
0 - 0.5 kg from 73,53
0.5 - 1 kg from 81,08
1 - 1.5 kg from 91,66
1.5 - 2 kg from 97,70

Shipping time to Uganda

Estimated transit time:

Shipments from Italy to Uganda take 6–9 working days via flights through Dubai, Doha, Istanbul or Addis Ababa to Entebbe International Airport. Kampala is located 40 km from the airport (about one hour by road). Customs clearance in Entebbe, handled by the Uganda Revenue Authority (URA), typically requires 2–3 days with correct English documentation. The ASYCUDA World electronic system speeds procedures up, but physical inspections are frequent and thorough.

Possible delays:

The URA is known for strict checks against undervaluation and smuggling. Delays occur during national holidays such as Independence Day (9 October), Liberation Day (26 January) and Martyrs’ Day (3 June). Religious holidays such as Easter, Christmas, Eid al-Fitr and Eid al-Adha also slow processes down. Heavy traffic on the Entebbe–Kampala Road can delay transport. Remote destinations such as Gulu, Arua, Kasese or Kabale require an additional 3–5 days on often rough roads. During the rainy seasons (March–May and September–November), many rural roads become impassable.

Uganda: customs procedures and a complex territory

What customs duties does Uganda apply to imports from Italy?

Uganda applies 18% VAT on all imports plus variable duties under the East African Community Common External Tariff (0–25% for most goods). Agricultural and industrial machinery 0–10%, electronics 10%, vehicles and spare parts 25%, clothing and textiles 25%, finished products 25%. There is also a 2% Import Declaration Fee (IDF) on CIF value. Used personal effects under 200 USD may use simplified clearance. Preferential EPA origin (EU–EAC) can reduce or cancel duties (EUR.1 required). The commercial invoice must be in English, detailed with 8-digit HS codes. The consignee must have a Ugandan TIN. A local clearing agent is strongly recommended due to strict URA procedures.

How to handle shipments to remote areas of northern Uganda?

Northern Uganda (Gulu, Kitgum, Pader, Lira) still has developing infrastructure. Shipments are cleared in Entebbe and transported through Kampala along the Gulu Highway (340 km, 5–7 hours). Dry seasons (Dec–Feb, Jun–Aug) allow easier transit; heavy rains make secondary roads difficult. Deliveries to rural villages often require pickup at the nearest courier office. NGOs and UN compounds offer reliable delivery points. Transit times increase for Arua (South Sudan border) or Kasese (DRC border). Always coordinate in advance with the recipient and provide two contact numbers.

Can I ship generators, solar panels or batteries for off-grid projects?

Yes, they are widely needed. Diesel/petrol generators require technical data sheets, conformity certificates and empty-tank declarations. Solar panels and inverters have no major restrictions and benefit from reduced duties (5–10%). Lithium batteries follow IATA rules (max 100Wh per unit). AGM/Gel batteries for home solar systems are accepted. Internationally funded rural energy projects may access tax exemptions with proper documentation. Uganda’s solar home system sector is expanding rapidly and registered importers receive incentives from the Ministry of Energy.

Customer feedback on shipping from Italy to Uganda

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