Send parcel to Serbia

Why are more and more parcels travelling to Serbia?

Serbia has become a strategically attractive destination for Italian businesses: competitive labour costs, a skilled workforce and a central location in the Balkans. Many SMEs have suppliers, partners or employees in Belgrade, Novi Sad or Niš, and regularly ship samples, spare parts and technical materials. Private shipping is growing too: the Serbian community in Italy is concentrated mainly in Lombardy and Piedmont, and parcels between families are sent throughout the year.

Serbian customs: what is different from an EU country?

Serbia is not a member of the European Union, so every shipment from Italy is subject to Serbian customs controls. The parcel may be held for inspection and the recipient may have to pay import duties based on the declared value. For gifts and personal-use items of modest value, clearance is usually quick. For commercial shipments or higher-value goods, an invoice with a detailed description of the contents is required. After booking on europacco.com you receive the waybill and instructions for the customs documentation needed.

Cyrillic or Latin: how do you write a Serbian address?

Serbian officially uses both the Cyrillic and Latin alphabets. For international shipments, the Latin script is almost always used, as it is more practical and readable for international couriers. The format is: name, street and number, five-digit postcode and city. Example: "Marko Petrović, Knez Mihailova 10, 11000 Beograd". Main postcodes: Belgrade 11000, Novi Sad 21000, Niš 18000, Kragujevac 34000. "Beograd" is the Serbian spelling of Belgrade: both versions work on the address label.

Belgrade or a smaller city: how long does delivery take?

For Belgrade and Novi Sad, the cities with the most developed logistics network, delivery times are around 5 to 6 business days. Niš, Kragujevac and Subotica take 6 to 7 days. Rural areas in southern and eastern Serbia, where road infrastructure is more complex, can take up to 8 days. Mountain regions such as Zlatibor or the Raška area are the slowest. A city centre address is always faster than a rural settlement.

I want to ship to Kosovo: do I select Serbia?

No. Kosovo is a separate destination in the Europacco system, with its own delivery times and rates. Even though the political situation is complex, Kosovo is treated as a separate territory in international logistics. If the recipient's address is in Pristina, Prizren or any other city in Kosovo, select Kosovo in the booking form. Shipping to a Kosovo address while selecting Serbia as the destination causes delivery problems and possible returns at the sender's expense.