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The success story of the GLS companies (short for General Logistic System) began in 1999 with the acquisition of the German Parcel Paket-Logistik GmbH, with the intention to establish a European carrier by centralized management. CEO and Managing Director, Rico Back, is the main shareholder of the company and managed to make GLS, through its subsidiaries, the main association of cooperation for shipments to Europe.
The subsidiary German Parcel, founded in 1989 through the 25 medium-sized shippers cooperation and headquartered in Neuenstein, has grown exponentially over time and already ten years later appeared among the largest companies in the German market of shipments. In 2002, it was acquired by the British group Royal Mail and renamed.
The company has grown exponentially over time and already ten years later appeared among the largest companies in the German market of shipments. In 2002 German Parcel was acquired by Royal Mail and renamed GLS: nowadays the shipper has a national network consisting of 5,000 parcel acceptance points.
Currently GLS has annual sales of about 2.1 billion euro, with a volume of shipments totaled to 436 million packages per year, more than 14,000 employees and about 220,000 customers. The transportation company is represented in 41 countries; it has 39 hubs and 688 depots, having a fleet of 19,000 vehicles.
The GLS courier is mainly present in the following European countries: Bosnia-Herzegovina, Bulgaria, Estonia, Greece, Kosovo, Latvia, Lithuania, Macedonia, Malta, Montenegro, Norway, Sweden, Serbia, Switzerland, Turkey, United Kingdom.
Via the GLS courier, you can request the delivery of goods also at unusual times like 8:00 or 9:00 in the morning, as well as on Saturday: these shipments are handled by GLS but delivered by companies affiliated to the carrier.
For business customers are also provided payment services with cash and Exchange Service (a delivery with simultaneous withdrawal of goods and/or documents at the same address). This service is especially useful if the recipient receives defective goods: the courier will not only deliver a new parcel but also will collect the goods defective.